Strata Insurance Online :: News
SHARE

Share this news item!

Growing Mistrust in New Zealand Insurers Amid Rising Costs

Growing Mistrust in New Zealand Insurers Amid Rising Costs

Growing Mistrust in New Zealand Insurers Amid Rising Costs?w=400
Recent findings from a Consumer NZ survey highlight increasing skepticism towards insurers in New Zealand, as affordability remains a significant concern for many.
The survey noted that insurance now ranks as the fourth-largest financial pressure among respondents, trailing housing, food, and household debt, marking an upward shift from sixth place last October.
This change has negatively impacted the industry's reputation, with more individuals expressing distrust towards insurers.

Consumer NZ has issued a warning that the situation could deteriorate further unless the insurance sector demonstrates greater value, transparency, and fairness. Insurance, traditionally seen as a safety net, is becoming increasingly inaccessible for many, according to Rebecca Styles, the investigations team leader at Consumer NZ. She indicates that the rising costs and complex policies contribute to this growing mistrust.

A notable 65% of New Zealanders have identified the cost of living as their primary concern, further illustrating the economic challenges faced by consumers. Meanwhile, environmental issues appear to have shifted down the priority list, with only 12% of those surveyed citing climate concerns as one of their top three issues.

Consumer NZ plans to address these concerns further in an upcoming report on the affordability of home and contents insurance, aiming to shed more light on the barriers facing New Zealanders today.

Published:Tuesday, 17th Jun 2025
Source: Paige Estritori

Share this news item:

Insurance News

Half a Million Australian Homes at Risk of Becoming Uninsurable, Climate Agency Reports Half a Million Australian Homes at Risk of Becoming Uninsurable, Climate Agency Reports
21 Jun 2025: Paige Estritori

The Climate Change Authority has released a concerning report highlighting that, without immediate intervention, extreme natural hazards could cost Australians approximately $8.7 billion annually by 2050. The report urges the federal government to spearhead a comprehensive and well-coordinated national adaptation agenda to mitigate these risks. - read more
Red Sea Unrest: Insurer Denies Cruise Cancellation Claim Red Sea Unrest: Insurer Denies Cruise Cancellation Claim
20 Jun 2025: Paige Estritori

An Australian travel policyholder has been denied a claim payout after his planned cruise in the Red Sea was cancelled due to conflict. The insurer, Southern Cross, invoked its policy's war and violence exclusion clause, as disturbances in the region were linked to military activities, rendering the claim invalid. - read more
Recognition at ACT Insurance Awards Highlights Industry Leaders Recognition at ACT Insurance Awards Highlights Industry Leaders
18 Jun 2025: Paige Estritori

The ACT Insurance Awards have recently acknowledged the standout performers within the insurance sector, with EML Group's Canberra branch receiving the prestigious title of Insurance Leader of the Year. This accolade sets a benchmark in the industry, emphasising excellence and leadership among its professionals. - read more
TAL Collaborates with Insurtech to Launch Embedded Life Insurance TAL Collaborates with Insurtech to Launch Embedded Life Insurance
17 Jun 2025: Paige Estritori

Australia's prominent life insurer, TAL, has partnered with the global insurtech firm, Cover Genius, to introduce an innovative 'digital-only', embedded life insurance product. This new solution aims to serve Australian workers such as part-time employees, contractors, and casual staff who often lack access to affordable insurance coverage. - read more
Growing Mistrust in New Zealand Insurers Amid Rising Costs Growing Mistrust in New Zealand Insurers Amid Rising Costs
17 Jun 2025: Paige Estritori

Recent findings from a Consumer NZ survey highlight increasing skepticism towards insurers in New Zealand, as affordability remains a significant concern for many. The survey noted that insurance now ranks as the fourth-largest financial pressure among respondents, trailing housing, food, and household debt, marking an upward shift from sixth place last October. This change has negatively impacted the industry's reputation, with more individuals expressing distrust towards insurers. - read more


Strata Insurance Articles

Understanding the Key Differences Between Strata Insurance and Home Insurance Understanding the Key Differences Between Strata Insurance and Home Insurance
Strata insurance is a specialized type of insurance designed to cover multi-unit properties like apartment buildings and townhouses. It protects the common property and the shared interests of all owners within the strata scheme, offering coverage for facilities like pools, gardens, and shared structures. - read more
Can I get Strata Insurance for Mixed-use Properties? Can I get Strata Insurance for Mixed-use Properties?
Strata insurance is a type of insurance designed specifically for properties that are managed under a strata title scheme. This typically includes multi-unit developments like apartments and townhouses. It covers common areas, such as gardens, hallways, and swimming pools, and provides protection for the owners' corporation against various liabilities and risks. - read more
Strata Insurance Explained: What’s Not Covered and Why It Matters Strata Insurance Explained: What’s Not Covered and Why It Matters
Strata insurance is a type of cover designed specifically for properties that are subdivided into individual lots or units, which is common in residential and mixed-use developments. It protects the overall structure and shared areas of the property and is usually managed by a strata management body. This insurance is crucial not just for safeguarding the building itself but also for ensuring that common property, such as gardens, hallways, and balconies, is covered against a range of risks. - read more
Factors Influencing the Cost of Strata Insurance Factors Influencing the Cost of Strata Insurance
Strata insurance is a specialized type of insurance designed to cover common properties and shared facilities in multi-unit developments, such as apartments and townhouses. This insurance provides protection for the building structure, common areas, and sometimes the individual units against various risks like fire, theft, and natural disasters. - read more
Is Strata Insurance Mandatory for Apartment Buildings? The Essential Guide for Owners Is Strata Insurance Mandatory for Apartment Buildings? The Essential Guide for Owners
Strata insurance is a specialized type of insurance designed for properties that are divided into multiple units or lots, such as apartment buildings. It protects the entire building’s common property and the individual interests of the owners. This includes coverage for areas like hallways, gardens, and shared facilities. - read more
Strata Insurance Explained: What’s Not Covered and Why It Matters Strata Insurance Explained: What’s Not Covered and Why It Matters
Strata insurance is a type of cover designed specifically for properties that are subdivided into individual lots or units, which is common in residential and mixed-use developments. It protects the overall structure and shared areas of the property and is usually managed by a strata management body. This insurance is crucial not just for safeguarding the building itself but also for ensuring that common property, such as gardens, hallways, and balconies, is covered against a range of risks. - read more
Is Strata Insurance Mandatory for Apartment Buildings? The Essential Guide for Owners Is Strata Insurance Mandatory for Apartment Buildings? The Essential Guide for Owners
Strata insurance is a specialized type of insurance designed for properties that are divided into multiple units or lots, such as apartment buildings. It protects the entire building’s common property and the individual interests of the owners. This includes coverage for areas like hallways, gardens, and shared facilities. - read more
Factors Influencing the Cost of Strata Insurance Factors Influencing the Cost of Strata Insurance
Strata insurance is a specialized type of insurance designed to cover common properties and shared facilities in multi-unit developments, such as apartments and townhouses. This insurance provides protection for the building structure, common areas, and sometimes the individual units against various risks like fire, theft, and natural disasters. - read more
Understanding the Key Differences Between Strata Insurance and Home Insurance Understanding the Key Differences Between Strata Insurance and Home Insurance
Strata insurance is a specialized type of insurance designed to cover multi-unit properties like apartment buildings and townhouses. It protects the common property and the shared interests of all owners within the strata scheme, offering coverage for facilities like pools, gardens, and shared structures. - read more
Can I get Strata Insurance for Mixed-use Properties? Can I get Strata Insurance for Mixed-use Properties?
Strata insurance is a type of insurance designed specifically for properties that are managed under a strata title scheme. This typically includes multi-unit developments like apartments and townhouses. It covers common areas, such as gardens, hallways, and swimming pools, and provides protection for the owners' corporation against various liabilities and risks. - read more


Your free Strata insurance quote comparison starts here!
First Name:
Postcode:

All quotes are provided free (via our secure server) and without obligation. We respect your privacy.

Knowledgebase
Professional indemnity:
An insurance that provides cover for liability incurred in the course of exercising a profession.

Quick Links: | Insurance Australia | Insurance | Insurance Quote | Compare Insurance | Insurance Online | Best Insurance
This website is owned and operated by Clark Family Pty Ltd (as Trustee for the Clark Family Trust) 43 Larch Street Tallebudgera QLD 4228, A.C.N. 010281008, authorised Financial Services Representative of Unique Group Broker Services Pty Ltd, Australian Financial Services License 509434. Visit the ASIC website for additional licensing information.
IMPORTANT: We are neither authorised nor licensed to provide finance or finance products. We do not recommend any specific financial products and we do not offer any form of credit or other financial advice. All product enquiries and requests for financial and/or other advice on this website are referred to third party, qualified intermediaries with whom you can deal directly. We may receive a fee or commission from these third parties in consideration for the referral. Before any action is taken to obtain a product or service referred to by this website, advice should be obtained (from either the third part to whom we refer you or from another qualified intermediary) as to the appropriateness of obtaining those products having regard to your objectives, financial situation and needs.