Strata Insurance Online :: News
SHARE

Share this news item!

Consumer Advocates Push for Ban on Strata Insurance Commissions in NSW

Calls for Transparency and Conflict-Free Strata Insurance Practices

Consumer Advocates Push for Ban on Strata Insurance Commissions in NSW?w=400

The information on this website is general in nature and does not take into account your objectives, financial situation, or needs. Consider seeking personal advice from a licensed adviser before acting on any information.

Consumer advocacy groups, including the Australian Consumers Insurance Lobby (ACIL) and the Owners Corporation Network (OCN), are urging the New South Wales (NSW) Government to implement a ban on commissions related to strata insurance.
They argue that such commissions create conflicts of interest and compromise transparency within the strata management sector.

The call for reform has intensified following reports that PICA Group, Australia's largest strata management company, threatened to withdraw from the Strata Community Association (SCA) NSW over the association's stance on commission reform. PICA Group expressed concerns that eliminating commissions could lead to higher costs for consumers and proposed an alternative model involving fixed fees paid by insurers.

ACIL and OCN contend that the current commission-based system undermines consumer trust and leads to inflated premiums. They emphasize the need for the NSW Government to take decisive action to protect property owners and ensure fair practices within the industry.

For strata property owners and managers, this ongoing debate highlights the importance of staying informed about potential regulatory changes that could impact the financial and operational aspects of strata living.

For more details on this development, refer to the full article.

Published:Wednesday, 19th Nov 2025
Author: Paige Estritori

Please Note: We do not endorse any specific products or companies. Some content is sourced from third parties, including press releases, and may not be independently verified for accuracy or completeness.

Share this news item:

Rate this article

0 Comments

No comments yet. Be the first to share your thoughts.

Insurance News

Why Insurance Affordability Pressure Is Still a Strata Priority
Why Insurance Affordability Pressure Is Still a Strata Priority
25 Aug 2026: Paige Estritori
Australia's latest insurance affordability signals are a timely reminder that premium pressure is not confined to detached homes. For strata communities, the same forces affecting household insurance, including natural hazard exposure, higher repair costs, reinsurance pricing and insurer risk selection, can be amplified across an entire apartment building, townhouse complex or mixed-use scheme. - read more
Why Rebuild Cost Pressure Still Matters for Strata Insurance Renewals
Why Rebuild Cost Pressure Still Matters for Strata Insurance Renewals
18 Aug 2026: Paige Estritori
Australia's latest construction cost signals suggest some relief from the sharpest building inflation of recent years, but strata committees should be careful not to treat moderation as a reason to relax their insurance settings. For apartment buildings, townhouse complexes and mixed-use schemes, the key issue is not simply whether costs are rising more slowly. It is whether the current sum insured still reflects the realistic cost of reinstating the entire property after a major insured event. - read more
Strata Committees Face a New Era of Insurance Transparency in NSW
Strata Committees Face a New Era of Insurance Transparency in NSW
11 Aug 2026: Paige Estritori
New South Wales strata communities are entering a more demanding insurance governance environment, with reforms placing greater emphasis on disclosure, quote processes and the way insurance-related benefits are explained to owners. For committees and owners corporations, the change is less about paperwork for its own sake and more about improving confidence that the building's cover has been tested properly before renewal decisions are made. - read more
What NSW Emergency Services Levy Reform Could Mean for Strata Communities
What NSW Emergency Services Levy Reform Could Mean for Strata Communities
01 Aug 2026: Paige Estritori
New South Wales strata communities should keep a close watch on renewed efforts to reform the way emergency services are funded through insurance premiums. The long-running concern is that adding emergency services charges to insurance bills can make cover look more expensive, particularly for apartment buildings, mixed-use schemes and larger owners corporations already managing high rebuilding values and complex risk profiles. - read more
Northern Strata Schemes Face Fresh Scrutiny on Cyclone Cover
Northern Strata Schemes Face Fresh Scrutiny on Cyclone Cover
25 Jul 2026: Paige Estritori
A fresh review of Australia’s cyclone reinsurance pool has put northern strata insurance affordability back in focus, particularly for apartment buildings and mixed-use schemes exposed to cyclone, flood and storm surge risk. The pool was designed to improve insurer capacity and ease premium pressure in cyclone-prone regions, but the latest discussion suggests that outcomes are still uneven for complex strata properties. - read more


Strata Insurance Articles

Step-by-Step Guide to Filing a Strata Insurance Claim in Australia
Step-by-Step Guide to Filing a Strata Insurance Claim in Australia
Strata insurance is a specialized form of insurance designed to protect the shared areas of a property, typically seen in apartment complexes or townhouses. It covers communal assets like hallways, gardens, and recreational facilities. This type of insurance is crucial for both property owners and managers, as it safeguards against potential risks and liabilities associated with shared living spaces. - read more
Factors Influencing the Cost of Strata Insurance
Factors Influencing the Cost of Strata Insurance
Strata insurance is a specialized type of insurance designed to cover common properties and shared facilities in multi-unit developments, such as apartments and townhouses. This insurance provides protection for the building structure, common areas, and sometimes the individual units against various risks like fire, theft, and natural disasters. - read more
Commercial and residential strata insurance: key differences explained
Commercial and residential strata insurance: key differences explained
Commercial and residential strata insurance both protect strata-titled buildings and common property, but the risks, policy considerations and information insurers assess can differ significantly. - read more
Strata Insurance Explained: What’s Not Covered and Why It Matters
Strata Insurance Explained: What’s Not Covered and Why It Matters
Strata insurance is a type of cover designed specifically for properties that are subdivided into individual lots or units, which is common in residential and mixed-use developments. It protects the overall structure and shared areas of the property and is usually managed by a strata management body. This insurance is crucial not just for safeguarding the building itself but also for ensuring that common property, such as gardens, hallways, and balconies, is covered against a range of risks. - read more
Benefits of Bundling Strata Insurance with other Policies
Benefits of Bundling Strata Insurance with other Policies
Strata insurance is a specialized form of insurance designed to protect the common property and assets of a strata titled property, which is especially important for property owners in Australia. It provides coverage for shared areas such as hallways, gardens, and pools, as well as liability protection for incidents that may occur in these common spaces. - read more

Knowledgebase
Copayment:
A fixed amount you pay for a covered healthcare service, usually when you receive the service.